Our web sites and information pack CD
Corporate Social Policy
Bishkek-Madaniyat Newsletter
Our contacts:
131/2, Kievskaya St., Bishkek 720001, Kyrgyz Republic
Tel: + 996 312 311814
Fax: + 996 312 611170
E-mail: tours@celestial.com.kg, celest@infotel.kg
www.tours.kg, www.celestial.com.kg
Corporate Social Policy
The Celestial Mountains companies are commercial enterprises, which means that we aim to make a profit. This does not mean, however, that “the bottom line” is “all important”.
We always remember that, we have responsibilities to a wide range of people.
This first of these is the client. The client pays us for our services and obviously wants to receive what they have paid for – it is our job to provide this. We are conscious of the fact that in tourism, unlike when purchasing goods, the client purchases a product “unseen” - they pay before they receive the goods and services and cannot try it out beforehand.
We also recognize that there is a need to be responsible in a wider sense – for example, there is a need to respect the environment, the local culture. For example, it is possible that, if we act irresponsibly, then we would be damaging the very thing that we are trying to “sell”: the landscape and natural environment; the traditions and cultures of the local people and so forth – and in doing so we would be damaging the future development and prosperity of both ourselves and the community. This is one of the reasons we do not undertake Hunting expeditions.
We want to see the country and the industry develop. We try hard to support various initiatives, both within the country and within the industry. Where possible we prefer to purchase goods produced locally, we take an active part in supporting good causes, we participate in discussions involving the development of civil society and we are active in a number of local associations.
In answer to the client who said – “the trouble with choosing Celestial Mountains is that the money leaves the country”, we reply that the vast majority of the money actually remains in the country … either in payment for goods and services, taxes, or as further re-investment.